The Humber Royal Hotel has become the latest organisation in the UK to gain national recognition for its commitment to customer service, after being awarde WorldHost Recognised Business status.

With over 20% of its staff trained to WorldHost standards, the Humber Royal has officially become a WorldHost Recognised Business and signed a commitment to delivering excellent customer service.

On receiving the recognition, Teresa Penistone, General Manager said: “We are passionate about service standards and are incredibly proud to have achieved WorldHost Recognised Business status.

“When our customers see the WorldHost logo displayed in our business, they’ll know that we have made a commitment to delivering an exceptional experience for them. Not only does this generate a positive buzz about the service we offer, but it helps to promote North East Lincolnshire as a friendly and welcoming tourist destination. ”

The WorldHost programmes are being rolled out across the UK by performance and talent management expert, People 1st, to help businesses gain a competitive edge and position the nation as a world-class tourist destination.

The recognition certificate is valid for two years and is renewable on completion of a refresher course.